How GeoAscend handles account, usage, and service-related data.

GeoAscend collects information needed to operate the product, secure accounts, support customers, and improve the service.

The exact information collected depends on how you use geoascend.ai, whether you create an account, and whether you contact us for support or commercial discussions.

When you create an account or contact us, we may collect details such as your name, email address, company or agency name, and any other information you choose to provide.

We may collect technical and usage information such as authentication events, page visits, device or browser details, feature interactions, request metadata, and diagnostic logs to help operate and improve the platform.

GeoAscend may use cookies, local storage, and similar technologies to maintain sessions, remember preferences, understand product usage, and support security and performance.

We use collected information to provide the service, authenticate users, generate reports, support customer requests, monitor reliability, prevent abuse, and improve the GeoAscend product experience.

We may also use contact details to send essential service communications, account notices, and product-related operational updates.

GeoAscend uses third-party infrastructure and software providers to help operate the service. These may include hosting, authentication, analytics, email, billing, support, or AI-related providers.

Where applicable, limited service-related data may be processed by infrastructure providers or third-party AI providers in order to deliver reports, findings, or generated assets.

We retain account, usage, and service-related data for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and business records.

We use reasonable technical and organizational measures intended to protect information against unauthorized access, misuse, or loss. No service can promise absolute security, and you should also use strong credentials and protect account access on your side.

Depending on your location, you may have rights to request access to, correction of, deletion of, or portability of certain personal information. You may also be able to object to or request restriction of some processing.

To make a privacy-related request, contact support@geoascend.ai and include enough information for us to evaluate the request.

GeoAscend is intended for business users and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time as our product, vendors, or legal obligations change. When we do, we will publish the updated version on geoascend.ai.

If you have questions about this Privacy Policy or our privacy practices, contact support@geoascend.ai.